Trade Troubleshooting
Introducing - Trade Doctor (This is a BETA / test launch so please expect some delays) Premium members can now ask support to help diagnose where th...
Tue, 22 Jun, 2021 at 2:42 PM
Sometimes things don't go as planned and you will need some help figuring out what went wrong with the trade you tried to make. We have created a tele...
Wed, 10 Feb, 2021 at 10:47 AM
If you need help with a specific trade plan we will need to understand exactly what you were trying to do. The simplest solution is to send us a screenshot....
Tue, 22 Jun, 2021 at 2:24 PM
If you want to trade our futures signals, please keep Hedge mode off. What is Hedge mode? It enables users to ...
Mon, 2 Aug, 2021 at 5:51 PM
Have you noticed that sometimes a trade would hit target 1 in the dashboard but it did not sell any of your coins? This is due to the trade latenc...
Tue, 3 Aug, 2021 at 11:18 AM
If you cannot finish API integration/Invalid API error message this could be one of your problems: You are connecting a Binance.US or other non-Binance...
Wed, 2 Feb, 2022 at 2:19 PM
If your account works in an incognito browser but does not load in the regular browser, this issue may be tied to your browser's local storage. If t...
Wed, 17 Nov, 2021 at 3:26 PM