This helpdesk article will be kept up to date with the latest details of any ongoing public Beta testing and experimentation of new features.
All members are welcome to participate and contact support via a support ticket if you have feedback, suggestions, or bug reports.
NOTE: Before contacting support with any bug reports, please take a moment to check the known issues list. If you find a reference to the problem you are experiencing then we are already working on a fix and you do not need to contact us!
How to join the Beta
Simply turn on the BETA by toggling this button 'on', You will be redirected to the BETA version of the platform and then you can continue as usual.
Known Issues:
The cancel order button of our futures close early notifications is currently not functioning. Please manually cancel your order through the Open orders and History section in your dashboard.
This only affects you if you’re trading on futures markets.
The bug is affecting the ‘CANCEL ORDER’ function of our Futures Close Early Notifications:
Sometimes we issue close early notifications for trading signals that we don’t think are looking too good.
When this happens you will see a notification pop-up within the dashboard that looks like this:
If you click on ‘CANCEL ORDER’ it will only cancel your Buy, Stop Loss, and Take Profits Trade Orders - It WILL NOT close open positions.
If you already bought coins for that trade, they will not be sold automatically when you click ‘CANCEL ORDER’.
What you would need to do:
When you receive a close early notification, click the ‘CANCEL ORDER’ button.
Then you will need to manually sell the coins through Binance, the manual trading terminal, or through the Open Orders and History window on the dashboard.
This is a temporary bug. Our Development team is working as we speak to fix the issue. We will send an update once it is fixed.
Important resources:
- How to create your Binance Futures API and connect it to ProfitFarmers
- How to transfer funds from your Spot Wallet to your Futures Wallet using Binance
Here's a list of all the new features available in the Beta Features Mode:
The short trade signal Futures (CM7)
This strategy aims to play Leveraged SHORTS for a quick 2-5% move.
This strategy is aimed at leveraged forex & crypto traders alike who like to make quick returns.
If you encounter this Signal (CM7) make sure to trade cautiously since still a new signal in ProfitFarmers.
If you encounter any bugs regarding this trade (CM7), please let us know by creating a ticket to customer support.